Bob@rahenterprises.com
423.557.6692

PC Repair

Computers & Servers  Desktops & Laptops

Free Diagnosis & Estimates  –  Guaranteed Work   –  Repair, Upgrade or New Set-up  –  Microsoft Windows Repair or Refresh  – Virus-Malware-Adware scan & removal  – Security, Patches, Updates & Service Packs –  Optimization clean-up  –  Data Recovery & Restore –  Peripherals & printers  – Software & Hardware Upgrades  –  Network Administration including Microsoft Server & Active Directory – Full IT Support – Internet Solutions

 

As of January 14th 2020, Microsoft no longer supports Windows 7 with critical updates. One of the things you can do if keeping Windows 7 for a while is to update your Internet browsers. Chrome, Firefox, Opera & Brave are all free and now the new Chromium Edge browser is available on Win 7. You should not use Internet Explorer as it is vulnerable to viruses & malware!
I have updated a lot of computers recently to Windows 10. If you are afraid of the change, I can make it run just like Windows 7, including bringing back your start button! If all your programs will run on Windows 10, you should upgrade. I can help you through the process!

Microsoft Windows Repair

After a few years, Windows files can become corrupt and your system will lock up, slow down or start acting funny (errors, programs won’t open, etc.) I can perform a Windows OS repair, using the original disc or partition that came with your computer. I recommend a complete re-install of the operating system every 5-7 years. All data such as documents, pictures, videos, music and e-mail need to be backed up to an external source. I can partition & format your hard drive, and reinstall the operating system. We can then re-install your programs and data. This is also considered as a last resort when your system is corrupted or infected beyond reasonable repair with viruses, and/or malware. The bad news is all your programs will have to be re-installed. The good news is your computer will run as well as the day you bought it! (Probably better, as you will not have all the bloat-ware & trial programs that originally came on your computer!)

My refresh Windows service includes backing up and restoring your personal data. Depending on your computer’s license, I have full versions of all Microsoft Windows OS and can also upgrade your PC.

Upgrades

Hardware upgrades can really make a difference on how your computer performs. Adding more RAM (memory) is the best & most inexpensive way to get more speed out of an older PC.  If you are re-loading your operating system, it’s a great time to consider a new hard drive. Any new hard drive will undoubtedly be larger and faster (and cheaper) than your old one. After memory & hard drive, the cost of upgrading an older computer (new motherboard & processor, video card, etc.) can get to be nearly as expensive as buying a new one. If you do decide on a new computer, I can set it up for you.

Old or New Set-up

If you feel its time to re-install Windows, replace your hard drive or buy a new computer, my Setup Service will have you ready to surf the web the moment you hook it up. The Windows operating system that comes on your new PC will not be up to date on service packs and patches. The same goes for a re-install using your original disc or partition. You will also be missing many programs needed for normal computer operation. My set-up service includes downloading and installing all current service packs and patches along with installing and updating anti-virus and all other programs you will need to start using your computer again right away.

All of my services include testing the memory and hard drive, optimization of start-up programs, cleaning the registry and defragging your computer as well as an internal cleaning (blowing out the dust) and external cleaning of your desktop or laptop.

Software

I can install additional free software upon request such as I-Tunes, Firefox, Chrome,  CD Burning software, etc. plus malware & spyware programs. Of course if you have your original software program discs and data, I can re-install and restore those as well as any other program you want on your computer.

Repairs

Whether you’re having a software or hardware issue, I can fix your problem on any desktop or laptop computer. I offer free diagnoses and guaranteed work and can advise you on the best course of action. Make your computer run as fast as the day you bought it (or even faster!)

I work out of my home-office in Gray Tennessee, centrally located to most of the Tri-Cities area….my overhead is low so my prices are low! Call or e-mail me and I can even arrange to pick up and deliver your computer!

Free Diagnosis & Estimates!